Learn how to explain borrowing, returning, pricing, and common questions clearly at the counter.

Learn how to use the rack correctly and adapt to different Store layouts.

How to place the rack, handle powerbanks and cables, and use inlays the right way.

Find out what to do in case of stock-outs and how to request more powerbanks, cables or boxes.

What to do if the register system fails or a powerbank doesn’t behave as expected.

Find the fastest way to reach Chimpy support by phone or email.

Report issues, share feedback, or suggest improvements for products and processes.