Purpose of the Rack
Where to Place the Rack
The rack should always be placed:
Clearly visible to customers
Close to the checkout area
Behind or next to the counter (not freely accessible)
This ensures that:
Customers notice the service
Staff stays in control of the powerbanks
Promotional vs Operational Use
The rack has two functions:
Promotional (Customer-facing)
Helps customers discover Chimpy
Should be placed where it is easy to see
Can be supported with signage (e.g. stickers, posters, dummy units)
Operational (Staff-facing)
Used for storing and handling charged powerbanks
Should be positioned for quick and easy access
Must stay organized at all times
How to Set Up the Rack
Place only charged powerbanks in the rack
Keep the rack clean and tidy
Ensure cables are neatly arranged
Do not overload or mix items
💡 Tip: A clean and structured rack makes it easier and faster for staff to work.
Storage Rules
To avoid confusion and errors:
Rack / Display → only charged powerbanks (ready to rent)
Box → returned powerbanks (not ready for use)
⚠️ Never mix charged and returned powerbanks.
Adapting to Different Store Layouts
Every store is different. The setup should be adapted based on:
Available space
Customer flow
Staff workflow
Best practices:
Keep walking paths clear
Avoid hidden or hard-to-reach placements
Ensure staff can access powerbanks quickly during peak times
Using Inlays & Inserts
Some racks or boxes include inlays or foam inserts to organize powerbanks.
Follow the current setup (may change over time)
Ensure powerbanks fit securely
Adjust placement if inlays are updated
⚠️ Note: Designs may change (e.g. new 24-powerbank systems), so always stay flexible.
Common Mistakes to Avoid
❌ Placing rack where customers cannot see it
❌ Allowing customers to access powerbanks directly
❌ Mixing charged and returned units
❌ Overcrowding or disorganizing the rack
❌ Ignoring new layout or hardware updates
Summary
A good rack setup should be:
Visible for customers
Practical for staff
Clean and organized
Your goal is to make Chimpy:
👉 easy to see for customers
👉 fast and simple to operate for staff
